If we fail to respond to your request within 40 days, or fail to respond to your satisfaction, and you have sent all the information required to us to enable us to deal with your request, including, if appropriate, a fee, you should send us a reminder keeping a copy of your letter. If possible it would also be helpful if you contacted the Data Protection Officer who will take the details of your request and advise you on the progress of your request.

If you still do not receive a reply fairly quickly or, if you think the information you receive is wrong or incomplete you may: