Making a Complaint

The Policing Board has a Freedom of Information complaints procedure in place which allows you to make a complaint based on the following reasons:

  • If you feel that the Board is not complying with its Publication Scheme, or
  • If you consider that your request for information, has not been handled properly or are otherwise dissatisfied with the outcome of the Board’s decision.

In the first instance we would hope to deal with your complaint informally, but if we are unable to resolve the issue you may make a complaint, in writing, to the Policing Board’s:

Chief Executive
Northern Ireland Policing Board
FOI Complaints
Waterside Tower
31 Clarendon Road. Clarendon Dock
Belfast BT1 3BG

Or you can submit your request via email at foi@nipolicingboard.org.uk

Full details of the Board’s FOI complaints procedure can be found in our Policy (PDF 273KB)

If you are still not satisfied with the outcome, you also have the right to complain directly to the Information Commissioner at the address below:

Information Commissioner’s Office
FOI Compliance Team (Complaints)
Wycliffe House, Water Lane
WILMSLOW
Cheshire SK9 5AF

www.informationcommissioner.gov.uk